.Five9 (FIVN) has actually been awarded the 2024 Aragon Research Study Advancement Honor for AI Contact Centers as well as called a Forerunner in 2 Aragon Study Globe rumors: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. The company was actually identified as the best tactical vendor in the AI Broker Operating systems report.At the core of Five9’s innovation is their vision for The brand new CX, where AI Representatives and also AI-empowered Human being Agents work together to supply hyper-personalized customer expertises. The business recently presented new improvements consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use of innovation in market progression and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Research World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Study Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research study Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand-new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually additionally named a Leader in The Aragon Research Study Globe for Artificial Intelligence Broker Platforms in the ICC, 2025 and also Aragon Analysis Planet for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX Platform, has actually been actually named a champion of the 2024 Aragon Research Advancement Award for AI Call Centers. In addition, Five9 has actually been named a Leader in 2 Aragon Research study World files: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This awareness coming from Aragon Research highlights Five9’s position as a forerunner in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 file openings Five9 as the best
tactical provider measured in
the record, realizing Five9 s critical sight for AI-driven innovation in CX. At the core of this particular development is Five9’s perspective for The brand-new CX where Artificial Intelligence Representatives as well as AI-empowered Human being Agents collaborate to deliver hyper-personalized, simple client experiences. By empowering organizations to provide transformative customer communications while lowering costs and enhancing productivity, Five9 is preparing brand-new specifications for AI-powered solutions in the get in touch with center business.
AI is fundamental for making extraordinary client knowledge, as well as we are actually honored to be determined by AragonInvestigation as ingenious for our attempts to push the intelligent connect with facility ahead, stated Jonathan Rosenberg, Chief Modern Technology Officer and Head of AI, Five9. Our concentration has actually been actually, as well as are going to remain to be, aiding companies provide those experiences along with easy-to-use tools as well as capacities. With each brand new development, we take a step forward for both Five9 and for the market overall.
The Aragon Investigation Technology honor recognizes companies leveraging ideal use technology to certainly not only conform as markets change, however to actively disrupt as well as inform how their markets will definitely grow. Five9 was formally presented with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study honors service.Five9’s commitment to development, particularly its sight for mixturing artificial intelligence Representatives and also AI-empowered Person Agents, is actually setting a brand new criterion for exactly how companies can easily deliver hyper-personalized and also seamless client knowledge, stated Jim Lundy, Founder, CEO and Lead Expert, Aragon Investigation. This award and record identification improves Five9’s dedication to providing AI advancements for CX.
Earlier this year, the business introduced brand new innovations, consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 Artificial Intelligence Representatives, that change the means business come close to CX, steering much better results for both clients and also brokers. Regarding Five9. The Five9 Intelligent CX Platform, powered by Five9 Brilliant AI, provides a detailed room of answers to power AI-elevated consumer adventures that provide much better service results and Carry Happiness to CX.
Our linked cloud-native offering allows hyper-personalized customer knowledge and also additional encouraged employees, creating every client interaction more hooked up, uncomplicated, as well as individual. Depended on through 2,500 +customers and 1,400+ partners internationally, Five9 unites the energy of artificial intelligence, our system, and also our individuals to steer AI-elevated CX.For additional information, check out www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Legal rights Set aside.
The identification of an Aragon Study honor victor is not a recommendation through Aragon Research of any kind of provider, item, or even company. Viewpoint source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary honors did Five9( FIVN) gain in 2024 coming from Aragon Research study? Five9 gained the 2024 Aragon Investigation Development Award for AI Contact Centers and also was actually named a Leader in 2 Aragon Study Entire world reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What brand-new AI products carried out Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers to transform consumer experience management.How carries out Five9’s( FIVN )BRAND NEW CX sight effect customer support? Five9’s NEW CX vision blends artificial intelligence Representatives along with AI-empowered Human Representatives to deliver hyper-personalized, straightforward clientexpertises while lowering costs and boosting effectiveness.
What was actually Five9’s( FIVN) key opening in the Aragon Research study World 2025 report? Five9was actually placed as one of the most important vendor in the artificial intelligence Broker Operating Systems in the ICC, 2025 document, identifying their strategic vision for AI-driven advancement in CX. When carried out Five9( FIVN) get the AragonAnalysis Innovation
Honor
?
Five9 was actually officially introduced along with the award on December 10, 2024, at the Aragon Transform 2024 honors event.